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Preguntas frecuentes

  1. Can relatives be witnesses? (i.e. parents)

    PUNTA CANA: Yes, there is no problem if you decide to make your relatives witnesses; however you will need to be sure that they have the complete documentation and also that witnesses are older than 18 years. Witnesses can be relatives but no parents as they cannot share the same last names.

    JAMAICA: Yes, there is no problem if you decide to make your parents witnesses; however you will need to be sure that they have the complete documentation and also that withnesses are older than 18 years.

    RIVIERA NAYARIT: Parents cannot be witnesses, but other relatives can. It is necessary that they have all the proper documentation and are at least 18 years old. If the witness is a relative, one per bride and groom is enough. In the case they're friends, two are needed for each bride and groom.

    MAYAN RIVIERA: Parents cannot be witnesses, but other relatives can. It is necessary that they have all the proper documentation and are at least 18 years old. If the witness is a relative, one per bride and groom is enough. In the case they're friends, two are needed for each bride and groom.

  2. Are the weddings performed at the resort legal?

    PUNTA CANA: Yes, the weddings are legal in the Dominican Republic and worldwide with the exception of countries where laws say otherwise. A certification in the pertinent consulate is included in the price of the wedding (Please be sure to ask to your wedding coordinator on site how is the procedure and the time it takes).

    MAYAN RIVIERA: Yes, the weddings are legal but have value only in Mexico; in order to make the wedding valid in your country you will need to request an apostille or a certification (Please be sure to ask to your wedding coordinator on site how is the procedure, the time that it takes to get it and the fee).

    RIVIERA NAYARIT: Yes, the weddings are legal but have value only in Mexico; in order to make the wedding valid in your country you will need to request an apostille or a certification (Please be sure to ask to your wedding coordinator on site how is the procedure, the time that it takes to get it and the fee).

    JAMAICA: Yes, all wedding ceremonies are legal in Jamaica. The required documentation solicited is used to apply for a Minister’s License. This is a permit issued by the Government of Jamaica to the officiating minister which allows him/her to perform a legal ceremony. This said permit is also signed by the Minister of Justice. If you have additional questions or require further information, please contact your wedding consultant on site for assistance.

  3. When will we receive our marriage certificate?

    JAMAICA: A copy of the Marriage Register is given to the newlyweds upon conclusion of the ceremony by the marriage officer. Two certified copies of the original Marriage Certificate will be sent to you within 6 to 8 weeks following the ceremony.

    RIVIERA NAYARIT: A copy of the Marriage Register is given to the newlyweds upon conclusion of the ceremony by the marriage officer. Two certified copies of the original Marriage Certificate will be sent to you within 6 to 8 weeks following the ceremony

    RIVIERA MAYA: A copy of the Marriage Register is given to the newlyweds upon conclusion of the ceremony by the marriage officer.  If the bride and groom would like more copies, they have to request them with their wedding coordinator; copies require an additional charge.

    PUNTA CANA: Marriage Certificate can take approximately 6-10 weeks after clients return home, please leave address and telephone number with wedding coordinator.

  4. In what language will the ceremony be performed?

    JAMAICA: In English.

    MAYAN RIVIERA: Since we are in Mexico weddings must be performed in Spanish and translated into English by a translator that will be at the ceremony.

    RIVIERA NAYARIT: Since we are in Mexico weddings must be performed in Spanish and translated into English by a translator that will be at the ceremony.

    PUNTA CANA: Since we are in Dominican Republic, weddings must be performed in Spanish and translated into English by a translator that will be at the ceremony.

  5. If I have guests who would like to attend the wedding, but will not be staying on the same property where the wedding will be performed, can they still attend the wedding?

    Yes. However, guests not staying at the resort must purchase a day pass upon arriving to the resort. The day pass gives the guest full access to the resorts amenities. (Please be sure to check restrictions for day passes with your wedding coordinator on site).

  6. Can I pay for the wedding package and extra services at the resort?

    Yes, the payment can be done upon arrival to the resort. The payment can be: credit card (Visa, MasterCard or American Express), traveler’s cheques or cash.

  7. What Kind of ceremonies are performed at Grand Palladium?

    The ceremonies available are: Civil, Catholic wedding and Renewal of Vows. For Catholic weddings please consult your wedding coordinator on church requirements.

  8. Does the Minister usually do a standard (generic) wedding or are we allowed to insert our own vows?

    JAMAICA:The Minister has a standard ceremony; however if you have prepared your own vows there is no problem and we can incorporate them into the ceremony.

    PUNTA CANA: The Justice of the Peace has a standard ceremony; however there is spare time during the ceremony when he asks bride and groom to exchange rings. If they have prepared their own vows or would like to exchange some words he will provide them of a couple of minutes after the rings have been exchanged to do this.

    RIVIERA MAYA: The Justice of the Peace has a standard ceremony; however there is spare time during the ceremony when he asks bride and groom to exchange rings. If they have prepared their own vows or would like to exchange some words he will provide them of a couple minutes after the rings have been exchanged to do this.

    RIVIERA NAYARIT: The Justice of the Peace has a standard ceremony; however there is spare time during the ceremony when he asks bride and groom to exchange rings. If they have prepared their own vows or would like to exchange some words he will provide them of a couple minutes after the rings have been exchanged to do this.

  9. What happens if on our wedding day it rains?

    Since all the preparations have been organized in advance, we cannot cancel the ceremony; but you do not need to worry because we do have a backup plan at a nice location. (For any further info. please check with your wedding coordinator on site).

  10. Will we need to complete any paperwork at the resort?

    Yes. Just to make sure all the requirements are met this can be done at the meeting set up with your wedding coordinator.

  11. Is there a place where bride can steam her dress?

    Yes... the resort offers this service, but it is necessary to request it ahead of time since we have several weddings performed in the same week. (For the cost please be sure to check with your wedding coordinator on site).

  12. Are hair and beauty services available at the resort?

    We do have a Spa that offers these services with an additional charge.

  13. Do I need to make a reservation in advance for the Spa?

    We recommend you do make your reservation when you arrive since this way you can choose your hairstyle and the services you will need. At this time the Spa Staff can calculate the amount of time it will take them to have you ready and that way you won’t spend extra time getting ready.

  14. What happens if one of my guests has allergies or is vegetarian?

    Don’t worry – we can prepare a special course for him or her; however we will need to be advised in advance.

  15. Is there a rehearsal?

    Since the ceremony is very short and simple, we feel that this is not necessary. During the meeting with your wedding coordinator it will be explained how the ceremony works so you can feel more relaxed.

  16. When do I choose the flowers for my bouquet and check the last details?

    Upon your arrival to the resort, you and your future husband will be having a meeting with your wedding coordinator. She will be leaving a message in your welcome package which the front desk will be providing to you at the check in time. In that message you will be informed of the time, place and date where she will be meeting you to finalize the all arrangements, payment, etc.

  17. Are there options for photography/videography?

    Yes.

    RIVIERA MAYA: Yes, today the Resort can offer a high quality of photography and video inside the hotel 24 hours per day. So you have the possibility to contact immediately the Photographers to clear up any doubts and have total confidence in them.
    Photopro  (Photography and video Services)
    Web: www.photo-pro.com.mx
    Damarys Diaz (contacto@hotel-shops.com)  /  (contacto@hotel-shops.com)

  18. What is the dress code for the a la carte restaurants?

    For our a la carte restaurants men are required to wear long pants.

  19. How long do we have to be at the resort before we can get married?

    JAMAICA: Bride and groom must arrive in Jamaica at least 3 days before the scheduled wedding to comply with legal requirements and allow ample time for final wedding arrengements. For vow renewals, couples must arrive 2 days prior, excluding Sundays.
    (Working days are from Monday until Friday and you must also consider checking with your wedding coordinator if there are no public Holidays that could interfere with the 3 days that are required).